Medical responsibility: Your safety is our priority

At ALMO Clinic, medical responsibility goes beyond regulatory compliance. It is our fundamental commitment to the safety, well-being and trust of each patient.

Medical responsibility protocols and patient safety at ALMO Clinic

Commitment to Realistic Outcomes

Our responsibility includes providing honest information and setting realistic expectations about procedure results

Comprehensive Informative Consultation

During your initial consultation, we provide detailed information about:

  • Expected results based on your specific case
  • Limitations of the selected procedure
  • Individual factors that may influence outcomes
  • Recovery timeline and expected progression
  • Documented results from similar cases

Photographic Documentation

We use professional photographic documentation to:

  • Show similar cases with actual results
  • Document your baseline status for reference
  • Objectively track your progress
  • Compare final results with initial goals
  • Maintain complete medical records

Complete Transparency

Our commitment to honesty includes:

  • Clearly explaining what's possible and what's not
  • Discussing alternatives if your desired procedure isn't ideal
  • Informing about factors that may affect results
  • Establishing realistic recovery timelines
  • Follow-up until final results are confirmed
Medical practice insurance at ALMO Clinic

Active Medical Practice Insurance

We maintain up-to-date medical liability insurance policies that protect both our patients and medical professionals.

Post-Procedure Follow-Up Protocols

Structured protocols ensuring medical support from procedure through complete recovery

Immediate post-op follow-up

Immediate Monitoring

Medical supervision during the first 24-48 hours post-procedure, including vital sign monitoring, pain management, and initial progress evaluation at our specialized facility.

Scheduled follow-up consultations

Scheduled Consultations

Structured follow-up calendar based on procedure type: at 7 days, 15 days, 1 month, 3 months and 6 months, with comprehensive medical evaluation at each visit.

Remote follow-up system

Remote Monitoring

Virtual consultations for international patients, with photo updates and direct communication with your surgeon during recovery.

Complication Management Policy

Structured protocols for prevention, early detection, and professional management of potential complications

Medical complication management protocols

Our Comprehensive Commitment to Your Safety

At ALMO Clinic, medical responsibility is the foundation of ethical, professional practice. Our commitment goes beyond compliance - it's a philosophy guiding every aspect of care from initial consultation through complete recovery.

We implement the highest safety, transparency, and quality standards in all procedures. Each patient receives personalized care with established protocols ensuring wellbeing at every medical stage.

Information About Associated Risks

As part of our medical responsibility, we provide complete information about general and procedure-specific risks

General Surgical Risks

All surgical procedures carry inherent risks including:

  • Anesthesia reactions (local or general)
  • Bleeding during or after procedure
  • Surgical site infection
  • Abnormal scarring or keloids
  • Asymmetry or result irregularities
  • Need for additional procedures or corrections

Preventive Measures: Comprehensive pre-op evaluation, advanced surgical techniques, sterile environment, rigorous post-op follow-up.

Procedure-Specific Risks

Each procedure has specific risks explained in detail during consultation:

  • Facial Surgery: Sensation changes, temporary asymmetry, prolonged swelling
  • Breast Surgery: Capsular contracture, nipple sensation changes
  • Body Contouring: Contour irregularities, temporary seromas
  • Non-Surgical Procedures: Allergic reactions, temporary results

Personalized Information: You'll receive specific risk information related to your procedure during consultation.

Risk-Increasing Factors

Certain individual factors may increase complication likelihood:

  • Current or recent tobacco use
  • Pre-existing conditions (diabetes, hypertension, clotting disorders)
  • Medications affecting coagulation
  • Previous surgeries in same area
  • Unrealistic outcome expectations
  • Non-compliance with post-op instructions

Individual Assessment: We evaluate all factors during consultation to minimize risks and optimize outcomes.

Frequently Asked Questions About Medical Responsibility

Your Safety Is Our Ultimate Responsibility

At ALMO Clinic, every procedure is performed under the highest safety and medical responsibility standards

Get Your Questions Answered

Our Commitment to Medical Responsibility

At ALMO Clinic, medical responsibility is the fundamental pillar of ethical, professional practice. Our commitment extends beyond regulatory compliance - it's a philosophy permeating every aspect of patient care.

We implement the highest safety, transparency, and quality standards in all procedures. Each patient receives personalized care with established protocols ensuring wellbeing before, during, and after treatment.

Pillars of Our Medical Responsibility

Foundations ensuring safety and quality in every procedure we perform

Comprehensive medical evaluation

Comprehensive Evaluation

Each patient receives complete medical assessment including detailed history, specialized physical exam, and necessary tests to determine procedure candidacy.

Detailed informed consent

Informed Consent

We provide complete, transparent information about each procedure, including benefits, risks, alternatives, and aftercare, ensuring fully informed decisions.

Comprehensive medical follow-up

Complete Follow-Up

We implement structured follow-up protocols for each specialty with scheduled consultations and continuous monitoring until full recovery.

Medical safety protocols at ALMO Clinic

Certified Safety Protocols

Our safety protocols follow international standards and undergo regular audits to ensure effectiveness.

Regulatory Framework & Certifications

We meet and exceed all legal requirements for aesthetic medical practice in Colombia

INVIMA regulatory compliance

INVIMA Compliance

All medical supplies, devices and medications have current INVIMA sanitary registration. We maintain complete documentation and traceability for every product used.

  • Medical device sanitary registration
  • Good manufacturing practice certification
  • Active pharmacovigilance
  • Adverse event reporting
Health Secretariat authorization

Health Secretariat

We hold current authorization as a health services provider institution, with specific approval for outpatient surgery and aesthetic medical procedures.

  • Certification as specialized IPS
  • Operating room certification
  • Updated sanitary license
  • Regular quality audits
Specialized medical societies

Medical Societies

Our specialists are active members of leading national and international medical societies, maintaining current certifications and continuing medical education.

  • Colombian Society of Plastic Surgery
  • Colombian Association of Aesthetic Medicine
  • International Society of Aesthetic Plastic Surgery (ISAPS)
  • International Society of Hair Restoration Surgery (ISHRS)

Risk Management & Medical Insurance

We maintain a comprehensive risk management system including predictive analysis, complication prevention, and immediate response protocols.

Medical insurance and risk management at ALMO Clinic

Patient Rights & Responsibilities

At ALMO Clinic, we respect and promote fundamental patient rights, establishing doctor-patient relationships based on trust and transparency

Patient Rights

  • Complete Information: Right to clear information about diagnosis and treatment
  • Informed Consent: Right to freely decide about treatment
  • Confidentiality: Full protection of medical and personal information
  • Second Opinion: Right to request additional medical evaluation
  • Dignified Care: Respectful, professional treatment at all times
  • Medical Records Access: Right to know and obtain medical records
  • Complaint Submission: Established mechanisms for complaints/suggestions

Patient Responsibilities

  • Truthful Information: Provide complete, honest health information
  • Follow Instructions: Comply with pre/post-op recommendations
  • Attend Appointments: Maintain scheduled follow-up timeline
  • Timely Communication: Report health status changes
  • Mutual Respect: Treat medical team and patients respectfully
  • Financial Responsibility: Fulfill agreed financial commitments
  • Post-Op Care: Strictly follow recovery instructions

Quality & Safety Metrics

We constantly monitor quality indicators to ensure excellence in medical care

15
Average years physician experience
98%
Overall patient satisfaction
0%
Major complications (3 years)
100%
Completed post-op follow-up
100%
INVIMA-registered supplies

Complaint & Feedback System

We maintain a robust system to address patient concerns, complaints or suggestions

Communication Channels

In-person assistance

In-Person / Virtual

At our facility with Patient Care Coordinator

Phone assistance

Phone Support

Direct line: 6015641468
Hours: Mon-Fri 8:00 AM - 6:00 PM (Bogotá)

Email

Email

contacto@almoclinic.com
Response within 24 hours

WhatsApp

WhatsApp

+57 3002601698
Available during business hours

Resolution Process

  1. Reception: We register your concern within 24 hours
  2. Investigation: Our team evaluates the situation thoroughly
  3. Response: We contact you with a solution within 5 business days
  4. Follow-Up: We confirm your satisfaction with resolution
  5. Improvement: We implement actions to prevent similar situations

Frequently Asked Questions About Medical Responsibility

Your Safety Is Our Responsibility

At ALMO Clinic, every procedure is performed under the highest safety and medical responsibility standards

Get Your Questions Answered